Lester Glenn Auto
Group - Toms River, NJ
Collision
Center Estimator/Writer - May 2022
(Sign
- On Bonus)
Lester
Glenn Auto Group one of the largest private dealership groups in New Jersey is
looking for a motivated, people friendly, & goal oriented experienced
(required ) Collision Center Estimator/Writer to fill our Full Time position in
our State of the Arts Collision Center located in Toms River, NJ. A successful
proven track record in CSI is required for this position. Our business is
constantly increasing and as a result, we need to add a Estimator/Writer so we
can maintain the level of quality our customers have come to expect.
Primary
Duties & Responsibilities will include:
- Greets,
establishes, and maintains a positive rapport with customers and potential
customers.
- Estimates
cost of repair and prepares itemized service order, listing costs of parts
and labor.
- Initiates
service orders, secures customer's signature, and closes when completed.
- Develops
a keen understanding of all of our products and services.
- Understands
effective service sales processes and actively seeks sales opportunities.
- Maintains
good communication with customer and follows up after work is completed to
ensure satisfaction.
- Understands
customer's needs and is committed to exceed customer expectations every
day.
- Complies
with all company policies and procedures.
- Must
be able to work a Saturday Schedule
- Other
duties and responsibilities as assigned
Requirements/Qualifications:
- Must
possess excellent interpersonal and customer service skills.
- Previous
Collision Estimator/Writer experience required. Work experience in the
vehicle service industry also required.
- Working
knowledge of computer business software to include Microsoft Word, Excel
Outlook or similar business software applications.
- Requires
strong organizational skills to include the ability to effectively manage
multiple projects, prioritize tasks and complete assignments within
expected time frames.
- Must
be dependable, friendly, enthusiastic and self motivated
- Organized,
multi-tasked, with the ability to work effectively as part of a team or on
individually-assigned tasks in a fast-paced, dynamic environment where
superior time-management and prioritization skills are essential and
required.
- Must
be flexible to work Saturdays and must achieve customer service index
goals.
Our
comprehensive compensation package includes competitive salary, vacation, sick,
personal days, health, dental, vision, Supplemental Insurance through Aflac,
401K plan with employer match. The salary for this position depends upon years
of experience. Resume without salary expectation will not be considered.
EOE/DFWP
