Frequently Asked Questions

Q1. I've been in an accident...what do I do?

Answer: Please see our page on What to Do After An Accident as well as learn more about what to keep in your Accident Preparedness Kit

Q2. How do I handle my claims process?

Answer: Let us handle the claims process for you. We work with all major insurance companies and will handle all of the paperwork and headaches associated with your insurance claim. Our goal is to get you back on the road as quickly as possible.

Q3. Do I need an appointment to bring in my vehicle for an estimate?

Answer: While an appointment is not required, it is recommended to get you in and out as quickly as possible and to ensure our technicians and advisors have ample time to examine your vehicle. You can schedule a time for your free estimate here. If your car is unsafe to drive, it can be towed to our facility.

Q4. Why should I choose Lester Glenn Collision Center?

Answer: Lester Glenn Automotive Group has been earning the trust of their customers since 1956. We've listed out some of the reasons we think we'd be the perfect fit for you and your automotive repair needs. Click here to see why.

Q5. Should I choose the auto body repair shop with the lowest estimate?

Answer: While choosing the shop with the lowest estimate may sound like the best option, and sometimes can be, the lowest estimate may not include all the necessary work. Needing to have a repair done twice because it was not completed correctly the first time is more costly in the long run. We would be happy to compare your estimates and tell you why one is different from the other. Please come by our shop or call us for more information!

Q6. What services do you provide?

Answer: We offer a comprehensive list of services catering to all of your collision and auto body repair needs. To see our full list of services, click here

Q7. What locations in New Jersey do you service?

Answer: We are proud to service all locations in New Jersey and the surrounding tri-state area. Our shop is located in Toms River, which is just minutes away from towns like Lakewood, Freehold, Howell, Jackson, Manchester, Forked River, Manahawkin, Manalapan, Brick, Point Pleasant, Tinton Falls, Wall Township, Seaside Heights, Berkeley Township, Stafford Township and Lacey Township.